Photos capture the impacts of COVID-19 pandemic
Here are the faces of a system that hasn’t stopped, as so much else has.
Nov 24, 2020
At its core, Metrolinx is responsible for moving people.
And the beating heart of this operation are the dedicated professionals who show up every day to keep this massive public transit network moving safely, while also ensuring the critical infrastructure projects this region desperately needs continue moving forward.
When COVID-19 struck, hundreds of thousands of people began working from home. Ridership plummeted and parking lots that were once packed at 7a.m., were still empty by noon.
And while trains and buses were no longer full, GO is a lifeline service; it was, and continues to be there for all those critical, frontline workers who need to get to their jobs to serve us all.
Like them, there are also thousands of Metrolinx employees and contractors who cannot work from home.
Their jobs require them to either directly serve customers – or to support the frontline GO and UP Express employees who do. And their work didn’t slow down one bit as a result of COVID-19.
These are kinds of jobs that often require painstaking precision and detail. More often than not, their work is also invisible to customers: maintaining and safety inspecting vehicles, cleaning out toilet tanks onboard trains and dispatching vehicles and staff to where they’re required.
While you likely won’t know their names, and have likely never had a chance to see what they do day-to-day, it’s safe to say if you’ve ever taken GO Transit or UP Express, you’ve directly benefitted from their skills and hard work.
We’ve spent months documenting these workers and contractors to show you, despite COVID-19, how they’re still able to do their work safely and help keep the Greater Golden Horseshoe moving.
This is a chance to take you behind the scenes to give you a glimpse of their world – and also to say, ‘thank you’ to the army of incredibly dedicated men and women maintaining our lifeline services – and pushing our projects forward.
We hope you enjoy this glimpse into these rarely seen places. Please, share these images with your friends, family and colleagues – and the next time you’re travelling with GO or UP Express, feel free to say thanks as well.
Stay tuned for the second part of this photo feature, coming next week.
by Matt Llewellyn Spokesperson