Metrolinx Technical Standards
- Metrolinx Technical Standards
- Other Technical Standards
- Station Services
STATION SERVICES
The Temporary Construction and Customer Experience Requirements is to ensure that a holistic approach is taken to coordinate and mitigate for customer, operational, access and infrastructure impacts at GO Facilities. These requirements are to be followed when planning, designing, constructing and maintaining within an in-service GO Facility to uphold operational integrity and Metrolinx customer service principles. Compliance with these requirements will ensure that work performed provides seamless integration within the operational site while maintaining Customer Satisfaction (CSAT) and to support the goals of the GO Rail Station Access Plan Hierarchy of Access during construction. The applicability of the requirements of this standard will be determined by Metrolinx, based on project delivery model, scope and the specific requirements of the contract documents.